All your solutions. One place to manage them.
Custom rental and support management software
Bit Company builds custom software for rental businesses: an environment for organising customers, products, contracts and support requests, built around service requirements and ready to integrate with an existing or third-party CRM.
You can start with the ticket and support module or plan a complete business management system with the features your organisation needs. Here you can explore a ticket module demo using fictional data; other modules are defined and developed as part of the project.
Explore modules and integrations · Let’s discuss your rental management software
Demo: ticket and support activity
Click the SERIAL NUMBER or status to open a demo detail view, always using fictional data.
| Company | Type | Brand | Model | SERIAL NUMBER | Ticket | Opened | Status | Ticket no. |
|---|---|---|---|---|---|---|---|---|
| ALFA DEMO S.R.L. | SMARTPHONE | APPLE | IPHONE 16 PRO 256GB | DEMO-SN-A1001 | Website | 16/08/2025 | Open | 104 |
| BETA SERVIZI DEMO S.P.A. | SMARTPHONE | SAMSUNG | GALAXY S25 256GB | DEMO-SN-B2002 | Internal | 15/08/2025 | Open | 103 |
| GAMMA RETAIL DEMO S.R.L. | LAPTOP | LENOVO | THINKPAD T14 GEN 5 | DEMO-SN-G3003 | Website | 13/08/2025 | In progress | 102 |
| DELTA UFFICIO DEMO S.R.L. | SMARTPHONE | PIXEL 10 PRO 256GB | DEMO-SN-D4004 | Internal | 11/08/2025 | In progress | 101 | |
| OMEGA LAB DEMO S.R.L. | TABLET | APPLE | IPAD AIR 11 256GB | DEMO-SN-O5005 | App | 08/08/2025 | Closed | 100 |
| ALFA DEMO S.R.L. | LAPTOP | HP | ELITEBOOK 840 G11 | DEMO-SN-A6006 | Internal | 18/07/2025 | Closed | 98 |
| BETA SERVIZI DEMO S.P.A. | LAPTOP | DELL | XPS 14 9440 | DEMO-SN-B7007 | Website | 05/07/2025 | Closed | 97 |
| DELTA UFFICIO DEMO S.R.L. | TABLET | SAMSUNG | GALAXY TAB S10 | DEMO-SN-D8008 | Internal | 22/06/2025 | In progress | 96 |
| No demo tickets match the selected filters. | ||||||||
Business management software for rental companies
The project can bring together customer and company records, products and equipment, contracts, documents and deadlines. Quotes, orders, work processes, payments and invoicing can be included or linked to existing systems after we define the processes and requirements together.
Support management for rented products
The ticketing module lets you organise support requests and track their status. In this demo you can filter tickets and view sample products and service activities; in a custom project, support can be linked to the customer, the product and the associated rental contract.
CRM and custom modules
Our ticketing system is developed to meet each customer’s specific requirements.
Support requests can be opened through forms integrated into your website (which may be hosted with another provider), apps or smartphones, or by phone.
The system can include live chat with an operator or a support service powered by Artificial Intelligence, providing relevant, contextual answers based on the user’s questions and needs.
All modules can be connected and integrated within a single CRM built around service requirements, including an existing or third-party CRM, creating a central environment for complete customer management.
The system can include a comprehensive customer and company database, with records, contacts, documentation, contracts and a history of requests, messages and work.
It is also possible to integrate work processes and related payment management, quotes, orders, invoices, delivery notes, deadlines, contracts, support and any other document, feature or process your business needs.
Each component is built and configured around actual business needs, without imposing unnecessary standard modules or processes.
You can create one fully customisable business management environment, bringing together everything you need: from the first customer enquiry to support management, from work processes to documentation, through to invoicing and completion.